Frequently Asked Questions

Optiqal is a professional-grade prediction platform built for serious users who demand transparency and edge. Unlike black-box tools that hide their methodology, we show you exactly why each prediction was surfaced—the probability, the edge, and the key factors. Our models are built on proprietary algorithms that combine historical analysis, real-time data ingestion, and advanced statistical modeling to identify opportunities others miss. Every prediction passes through rigorous quality filters before reaching you, so you can focus on execution rather than second-guessing the signal.

Release times are model-specific. Core US boards use a morning ET unlock, while global models (CS2, Tennis, Soccer) use evening ET slate unlock windows. See the Scheduler section below for exact windows.

We currently offer models for NBA and NHL, with more sports and prediction types coming soon. Each model is built with sport-specific methodology and data sources.

After logging in, click "Dashboard" in the navigation to access the Terminal. From there you can view all active predictions, filter by model, and see detailed output information.

We offer monthly subscriptions with full access to all models and features. Visit our pricing page for current rates and details on what's included.

Yes, you can cancel anytime. Your access continues until the end of your current billing period. No refunds are provided for partial periods. To cancel your subscription, navigate to your account settings.

We tier predictions by model confidence: MAX (highest confidence), STRONG (solid confidence), and MEDIUM (threshold-clearing). All predictions have passed our quality filtering system regardless of tier.

Model probability represents our calculated likelihood of an outcome. Each model uses sport-specific methodology combining statistical analysis, historical data, and contextual factors.

Each model is capped at a maximum of 8 surfaced picks per slate. If fewer than 8 picks pass thresholds, fewer are shown. We prioritize quality over volume.

Each model has dedicated documentation explaining the methodology, data sources, and how predictions are generated. Visit the model documentation section for detailed technical information.

Dark periods are short freeze windows when boards are hidden while the next slate is finalized. Current windows (ET): CS2 6:00 PM - 8:00 PM, Tennis 7:00 PM - 9:00 PM, Soccer 8:00 PM - 10:00 PM, and core NBA/NHL morning boards 2:00 AM - 10:00 AM.

Current publish targets (ET): CS2 at 8:00 PM, Tennis at 9:00 PM, and Soccer at 10:00 PM. This is designed to align global match schedules with consistent slate unlock times.

Picks are locked at least 8 hours before match start. For daily US boards (NBA/NHL), locked boards still follow the 10:00 AM ET daily unlock contract.

Completed slate picks remain visible for a 3-hour grace window after final settlement, then roll into dark period behavior until the next slate unlocks.

Data is refreshed continuously throughout the day. Board unlocks follow each model scheduler window (for example: NBA/NHL morning board at 10:00 AM ET, and global slates like CS2/Tennis/Soccer in the evening ET windows).

Yes, subscribers can export their prediction history for analysis. This feature is available from the Terminal dashboard under account settings.